Winning Group’s Post

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We are thrilled to share that Winning Group entities; Appliances Online and Winning Appliances have won for the second year in a row across multiple categories at the 2022 Australia Post Online Retail Industry Awards (ORIAS - Online Retailer Conference & Expo) and was voted by over 5000 CHOICE supporters as having the Best Online and Instore Shopping Experience in 2022 amongst all electronic stores in Australia. Appliances Online has won ‘Online Retailer of the Year’ for the second year in a row (2021 and 2022), an award that showcases the best in Australian online retailing. Appliances Online has also won ‘Best Pureplay Retailer’ and ‘Customer Service Excellence’ for the second time. Winning Appliances has been awarded the ‘Best Multichannel Retailer’ for the second year in a row. In a recent survey conducted by CHOICE with over 5000 participants, Appliances Online won the title of ‘Best Online Shop for Electronics’ for the second year in a row, achieving a score of 90 for highest overall satisfaction. And has also topped every category in the survey including; range of products and value for money, website ease of use, payment options and delivery and after-sales service. Winning Appliances achieved a score of 89 for highest overall satisfaction in the category for ‘Best Instore Shop for Electronics’ and also received the second highest overall satisfaction score of 84 for ‘Best Online Shop for Electronics’. Winning Appliances also topped in the following categories; range of products and brands available, customer service and delivery. A big thank you to the Online Retailer Conference & Expo and CHOICE supporters for voting for Appliances Online and Winning Appliances. Thank you to our customers who have provided unrivalled support to both businesses and lastly, thank you to our teams for their hard work as we continue on our mission to create the best experiences in the world, for the world - for our customers, our people, our communities and the planet.

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Well done. It's a pleasure working with your team from the supplier side as well!

David Martin

Creating value-add Merchant Solutions that help CommBank's largest Business & Institutional customers take payment in-person & online.

1y

Congratulations all. Awesome achievement and great recognition for your leadership and excellence in this space.

Rob Godwin

Managing Director of Future Ecom I CEO National Retail Association I Ecommerce Strategist I Founding Director of Lovehoney Australia I Top 50 People in E-Commerce I Online Retailer of Year 2023 I Charity & Philanthropy

1y

Congratulations on a steller performance at the Orias. Well deserved. From all at Lovehoney x

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Fantastic recognition for the team. Congratulations.

Clean sweep - well done!

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